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Data Recovery

Since 2009, We Save Data has recovered data for businesses, individuals and corporations with a 95% success rate. We are the Carolinas most trusted data recovery experts.

Apple MacBook Air

Get a FREE Data Recovery Quote

We can instantly estimate the probability, cost & turnaround time to recover your data.

OUR SERVICES

Here's just a few of the data recovery services we provide

iPhone 13 Pro Max .webp

We specialize in recovering data from all models of iPhones in any condition. Speak to one of our award-winning technicians to find out how we can help you today!

Note 20 Ultra

Breaking your Android Cell Phone doesn't mean your data is lost forever. Using specialised tools and cutting edge techniques we can recover the information you need most.

Password
Recovery

Password

If you've forgotten your Android or iPhone password, pattern, PIN code or it's no longer accepting your security code. We can use our state of the art tools to unlock your iPhone, Android or Mobile Device and recover your data.*

Hard Drive

We can recover data from Hard Drives (HDD) & Solid State Drives (SSD) with problems such as corruption, physical damage, bad heads & more. Linux, Mac & Windows Devices Supported.

SSD

Need data recovered from a device that uses a Solid State Drive? ​ We can recover data from all formats including (M.2, NVME, PCIe & SATA). Physical Damage, Liquid Damage, Corrupted Drives and more supported!

USB Flash Drive

Breaking your Android Cell Phone doesn't mean your data is lost forever. Using specialised tools and world-class

Micro SD Card

Breaking your Android Cell Phone doesn't mean your data is lost forever. Using specialised tools and world-class

PC & Laptop
Data Recovery

Laptop

Breaking your Android Cell Phone doesn't mean your data is lost forever. Using specialised tools and world-class

Apple Mac
Data Recovery

Apple MacBook

Breaking your Android Cell Phone doesn't mean your data is lost forever. Using specialised tools and world-class

HOW DO WE RECOVER YOUR DATA?

We Save Data can recover the data you need most - using the latest techniques and highly qualified technicians we can help you get what you need... everytime.

Here at We Save Data we use the latest solutions in the data recovery industry to rescue your information. Based on your device we will create a personalized recovery plan to ensure the highest odds of recovery in the safest and fastest way possible. Over the years our technicians have developed in-house solutions as well as using the latest tools and equipment from our partners.

This is absolutely not an exhaustive list of all the methods we use but here are some of the most common methods we use to recover your data:

CHIP OFF RECOVERY

In situations where repairs are simply not possible a chip off recovery may be the best method of extracting your data. As the name suggests it involves physically removing the NAND memory chip from the motherboard, sometimes even removing multiple chips in the process. This process is extremely delicate - requiring precise heating and cooling processes to remove the chip safely without damage occuring.

Once completed we clean the chip to ensure proper contact with the reader and begin extracting a "dump" of the contents on the memory chip and begin the long and tedious process of error corrections and building a translator to read the contents of a file dump. This process is most commonly carried out on portable devices such as USB Flash Drives, SSD's and computers which use EMMC memory.

Need data recovered from your device? Get a FREE quote today!

Chip Off Data Recovery

A TSOP-48 Memory Chip being read after a Chip Off removal

MONOLITH DATA RECOVERY

Monolith Devices such as Memory Cards, USB Flash Drives and other smaller flash devices are some of the most complex devices to perform data recovery from due to their unique "one piece construction" hence why we call this kind of flash storage monoliths. Depending on the device there are several methods we would use but they have something in common. Accessing the memory directly.

On most monolith devices there are specific points that can be used to access the NAND memory directly. In many cases they are so small it can be hard to even see them! Knowing what each of these points do is essential to be able to perform a successful reading. Once we have the correct pin layout maps for the monolith we can then use these points to extract data from the device. After the error correction and translation process we will have successfully completed recovering your data.

Have a monolith device needing recovered? Get a FREE quote today!

Data Recovery from a Micro SD Memory Card

A Micro SD Data Recovery using the Physical Monolith Method

LIQUID DAMAGE DATA RECOVERY

One of the most common issues we see in for data recovery are liquid damaged devices. Whether it's cell phones, macbooks or anything else; when a device becomes liquid damaged - time is of the essence. Corrosion to the electronic components will normally occur shortly after liquid comes into contact with the motherboard and can cause serious damage - especially if it affects the CPU or NAND memory.

When we receive a liquid damaged devices we will immediately start our cleaning and diagnostics processes which includes testing of vital circuits & components, replacing damaged parts, visual inspections as well as using diagnostics equipments when necessary including thermal imaging of the motherboard & oscilliscopic testing. Once completed we will begin recovering data. No two cases of liquid damage will ever be the same but no matter how bad it is our award-winning technicians will always be there to help.

Is your device liquid damaged? Get a FREE quote today!

MacBook Liquid Damage

A VERY heavily liquid damaged MacBook Pro Motherboard

OUR PROCESS FOR DATA RECOVERY

We Save Data can recover the data you need most - no matter what device you have. Our award-winning technicians guarantee total privacy, security and speed.

STEP 1

BOOK YOUR DEVICE

First book in your device or get in contact with a brief description with the issues you're experiencing with your device. This will allow us to make an accurate diagnosis, determine if the data recovery is possible and send you a detailed quote. Book Online to send your device in to us with a free shipping label.

STEP 2

DATA RECOVERY

After your approval, we will begin recovering your data. With a 95% success rate in data recovery, our qualified technicians can quickly and send you a list of the recovered data for you to review. We only send you the invoice after you guarantee that we restored all the data you need.

STEP 3

WE SEND YOUR DATA

Depending on the condition of your device, we can return the drive with all the restored data back to you via secure shipping, by loading the files onto a new device, or simply sending it to you via FTP Transfer or Cloud Transfer.

The best Data Recovery Service in Charlotte, NC

Most Commonly asked Questions about Recovering Data

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  • What should I do if I accidentally deleted pictures?
    First Steps to Take: Stop using your phone - if you've accidentally deleted information from your iPhone or Android phone. It may still be on the device! The first step we recommend to everyone is to stop using the device. Continuing to use your phone may cause any deleted information to be permanently overwritten. Check if you have an old backup -
  • Can my MacBook battery be replaced?
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  • How much does a MacBook Repair cost?
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  • How long does a MacBook Repair take?
    As with everything else, it depends on the issue your MacBook is having. In many cases we can repair your MacBook the same day, especially when it comes to MacBook Screen Repair, Battery Replacements and software issues which can be repaired in as little as an hour! When it comes to MacBook Motherboard Repairs things become more complex as diagnosing issues will take considerably longer. We aim to repair MacBook motherboard issues within 1-3 business days.
  • Can my MacBook Screen be replaced?
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  • Are MacBooks expensive to repair?
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  • iPhone Back Glass Repair
    ..
  • Bulging & Swollen Batteries
    Bulging and Swollen Batteries If your phone looks like it's starting to swell - it's most likely caused by an old or damaged battery. This is the result of damage to the lithium-ion (Li-ion) cells used in modern smartphones and tablets, leading to a buildup of dangerous flammable gases which can cause the battery to swell over time. We Save Data brings affordable battery replacement services to iPhone, iPad, MacBook, Samsung Galaxy and other cell phones in Charlotte, Concord and the Carolinas. Such damage can have several causes: Overcharging – This can happen especially if you are prone to constantly charging your phone with a fast charging plug or car charger. Heat – Heat caused by overcharging or from other sources can also cause battery swelling. Nowadays it's quite common to see cases caused by constant wireless charging. Accidental Damage - Impacts caused by things like drops or liquid damage can cause the cells in your cell phone battery to fail or even puncture. If you feel like this may be the case, bring your device in for a free, no obligation checkup from one of our certified award-winning technicians. An iPhone 4 with a swollen battery which caused the back glass to break off - an increasingly common sight among older devices Want to learn more about how to take care of your cell phone battery? Read our article about 8 quick & easy tips to extend your phone's battery life! Regardless of why it happened, bloated batteries can be dangerous and can even catch fire or explode. You should not use a device with signs of swelling until the battery has been safely replaced. For safety reasons, please don’t dispose them in your regular household garbage can. If you’re having your iPhone battery replaced by us, we will safely dispose of your old one during the repair process. Because swollen batteries can explode or catch fire, they should be replaced before you start using the device again. Is your battery running out quickly? Get a FREE battery replacement quote now!
  • iPhone Liquid Damage Repair
    One of the most common issues we see in for repair & data recovery are liquid damaged devices. Whether it's iPhones, MacBooks or anything else; when a device becomes liquid damaged - time is of the essence. Corrosion to electronic components will normally occur shortly after liquid comes into contact with the motherboard and can cause serious damage - especially if it affects the CPU or NAND memory. ​ When we receive a liquid damaged devices we will immediately start our cleaning and diagnostics processes which includes testing of vital circuits & components, replacing damaged parts, visual inspections as well as using diagnostics equipment when necessary including thermal imaging of the motherboard & oscilloscopic testing. Once completed we will begin recovering data. No two cases of liquid damage will ever be the same but no matter how bad it is our award-winning technicians will always be there to help. ​ A very heavily liquid damaged MacBook Pro motherboard with corrosion having already set in throughout the whole device. Is your device liquid damaged? Get a FREE quote today!
  • Network Unlocking
    ..
  • iPhone Battery Replacement
    Is your iPhone's battery running out quickly? Nowadays many smartphones and tablet computers are sealed units with non-removable batteries. This does have its advantages of course - for instance devices can be slimmer as well as be water-resistant. Something that was significantly more difficult to do with a removable battery. That being said, it also has several major disadvantages, one being that it is very difficult to replace a malfunctioning or old battery yourself. Many companies such as Apple and Samsung charge a premium for this service - if they even do it at all. The good news is that We Save Data brings affordable battery replacement services for the iPhone, iPad, MacBook & Samsung Galaxy in Charlotte, Concord, Huntersville, Matthews and the Carolinas from as little as $40! An iPhone X with a faulty battery that is bulging - a very common sign is that the battery will cause the screen to lift up, usually from the left hand side. Why Choose We Save Data for a Battery Replacement? Quite simply, we have years more experience than most of our competitors. Originally formed in 2009 in a small town in Northern Scotland - we quickly gained national recognition for our repair services; including winning the prestigious Scottish Independent Retail Awards in 2016. Compare that to some random company that popped up six months ago with a window full of overpriced phone cases or worse, some guy on Facebook doing repairs from their bedroom! Even just opening many modern devices to replace the battery can be difficult due to numerous easily-damaged connectors & components. Many modern iPhones have very easily damaged OLED Displays which are very expensive to replace if damaged. Want to learn more about why newer iPhone screens are so expensive? Read our article about OLED Displays here!
  • iPhone Screen Repair
    Replacing your iPhone screen shouldn't be difficult - here at We Save Data we can replace your screen the same day, in most cases while you wait. A cracked screen can cause your phone to get further damaged if left as-is, such as allowing your iPhone to become liquid damaged to enter the phone or causing motherboard damage to occur. Even if your phone said it was water resistant! Unlike most independent repair stores we don't use cheap low quality screens. We are proud to use refurbished or genuine displays as standard for all repairs where possible. You might think this is because we make more money on them - however, that’s not the reason. (In fact, it's quite the opposite; cheap aftermarket copies are popular with many independent repair stores in Charlotte simply because they reduce costs and increase profit margins!). The reason we recommend refurbished screens is, to put simply, because they are of far higher quality and the only type we would want to use ourselves. Should I Care? See for Yourself! Take a look at a recent repair we've carried out which provides a very clear example of the differences. We only recommend to all our clients either genuine or refurbished displays when replacing their screens. Ever since the iPhone X, Apple have used OLED screens on all their devices which gives much higher brightness levels & deep black levels which are just not possible on an LCD display. To learn more about the differences between OLED and LCD Displays read our article here.
  • Is there a warranty?
    Yes, all repairs at We Save Data come with our 1 year parts and labor warranty which means if you have any issues related to the screen, battery, charging port or any other repair, part or service within 1 year we will fix it for FREE!*
  • How much will my repair cost?
    We Save Data repairs smart phones, computers, tablets, and game consoles. Our team can fix nearly all models when repair parts are available. For our most popular repair services we have prices listed on our booking tool where you can find estimated turnaround times too. If you can't find pricing for your device or issue feel free to give us a call on (980) 446-0767 or email at sales@wesavedata.com.
  • Where are we located?
    We are located at: We Save Data 1001 E W.T. Harris Blvd Ste U Charlotte, NC 28213 Get GPS Locations straight to your phone using the link below: https://goo.gl/maps/YtfefNQaCN6wTRmC6
  • How do I know if my PS5 HDMI is broken?
    Unfortunately this is a very common problem with the Playstation 5, due to cheap manufacturing and poor quality standards the PS5 is notorious for display problems. If you are only seeing a black screen or "no signal" messages on your TV when you turn your PS5 on, you may have a faulty HDMI port. Here are a few ways to tell if this is the case: If your PS5 turns on and a bright white light comes on the screen, but it doesn't show any picture (This was a common issue known as the white light of death on the PS4). Obvious signs of damage to the HDMI port such as broken pins, bent contacts or missing pins on the inside of the HDMI port itself. A missing, misaligned or crooked HDMI port. No Display – The TV saying “no signal” or “no display detected.” A display signal but it’s pixelated or distorted (it may appear to be "jumping" where picture or sound may show for a second before going again) Picture shows up when moving the HDMI cable around. Common reasons for the PS5 HDMI port going bad include constant disconnecting and reconnecting cables into the port, the PS5 falling over or being moved with an HDMI cable still connected into the console or putting a lot of force or pressure onto the port while attempting to insert a cable into the console. “Remember, HDMI ports going bad are extremely common! Unfortunately chances are if you are reading this, you probably have a bad HDMI port.” The easiest way to test your PlayStation 5 HDMI port is to connect the console to another display that you know works such as another TV or computer monitor (meaning it works with other devices using an HDMI cable output) while using another HDMI cable. If the console turns on, but there is only a black screen, a “no signal” message, or it shows a distorted "jumpy" looking screen, then chances are the your PlayStation 5 has a broken HDMI port or in some rare cases a bad HDMI transmitter control IC. Our award-winning technicians at We Save Data fix both of these issues every single day. If you're experiencing these issues give us a call today on (980) 446-0767 or book your repair online with us today!
  • How do I stop my PS5 from Overheating?
    There are several things you can try to prevent overheating. First, if you're having problems with overheating, check to see whether there is any dust inside the console. Dust buildup can cause overheating by blocking airflow. Make sure to keep your console in a place that is cool & well ventilated to ensure good airflow. Also, keep the console away from direct sunlight. And lastly, turn off the system when not in use. If you have tried these steps and your PS5 is still overheating you may need to have it serviced. Here at We Save Data we offer Playstation 5 Overheating Repairs with same day service available. Give us a call on (980) 446-0767 or book online to get your PS5 repaired today!

Jay G, Google

An awesome business, they got my photos off of my water damaged iPhone when other shop said it couldn’t be done

Vani H, Google

Michael went above and beyond to repair my phone and get my data back. He did not stop until I finally had a complete carbon copy of my original phone on a new phone back in my hand. I am so thankful for his willingness to go the extra mile and not give up!

Lindsay H, Google

Helped me receive photos, data, and videos that I thought were gone forever! Friendly, professional and made it easy.... Truly grateful!!! Highly recommend!!!

TESTIMONIALS

Trusted by clients from around the world, We Save Data has successfully recovered data from over 35,000 devices, from individuals, small business to legal services and non-profit health organizations.

Read some of testimonials below!

CONTACT
US

Tel: (980) 446-0767

E-Mail: sales@wesavedata.com

1001 E W.T. Harris Blvd Ste U, 
Charlotte, NC 28213

VISIT
US

Mon - Fri: 10:30 am - 6:30 pm

Saturday: 10:30 am - 6:30 pm

Sunday: Closed

 

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