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  • Writer's pictureEamonn Holland

How To Fix A Broken Charger Port On Your Android Device - 5 Easy Steps

If your Android phone is no longer charging you might feel like it's time to upgrade. Before you do that though, did you know it is possible to repair your phone for much less than you might think! In many cases your phone may not be charging simply due to a broken charging port inside your phone. Here are a few different ways to fix a broken charger port in your Android device:

Check the Charging Port for any Signs of Damage

At first this may seem to be the most obvious but it can save you a lot of time as we troubleshoot your device. Check to see if your charging port has any damaged or crooked contact pins. These pins are all vital to letting your phone be able to charge, so if any appear to be damaged, a repair will need to be performed.

Not sure how to tell if any are damaged? Take a look at the picture below to see what a damaged Android charging port might look like:

This is a recent case we had come in store for repair. As you can probably tell, this isn't what a charging port is supposed to look like - there are damaged contact pins, damaged plastics and even damage to the metal ring around the Mini USB port!

Damage like this is usually caused by general wear and tear to the charging port over time but can also be caused by a damaged USB cable or inserting the cable incorrectly.

Try a different charger

Over time the charging cable will begin to wear out and start to fail. If you're starting to notice your phone constantly disconnecting while you have a charger plugged in, you may want to try a different charger. To diagnose the problem, find a known good charging cable and see if the problem persists. If it does most likely the charging port will be at fault, if it has then simply replace your charging cable.

Try a Wireless Charger

Many modern smartphones now feature wireless charging as another way to charge your device. If your phone is not turning on with a charging cable, wireless charging can be an easy way to tell if your charging port has went faulty. Try placing your phone onto a wireless charger, if it begins to charge then you'll know your phone is working and there may be an issue with either your charging cable or port that is at fault.

Clean out any dust or dirt from the charging port

Quite often if you don't see any signs of damage there may a blockage or dust buildup on the inside of the charging port. As we take our phones with us wherever we go, dirt, dust, pocket lint and more can begin to buildup and clog up the port and other parts of your phone. So how do we get rid of it?

There are a few ways this can be done but it can be risky if done incorrectly. Firstly, take a sharp tool, like a thin tweezer and gently remove any debris buildup from inside the port. Be very careful not to damage any contact pins while doing this. Once this is done, you can clean out any remaining dust and debris using canned air and a small brush (even a toothbrush can be used!). Once done, try charging the phone to see if it works. Make sure to use a known good charging cable, just in case the old cable may be damaged as well.

Replacing a damaged charging port

If cleaning the port hasn't worked then it may be time to replace it. Depending on the device you own, the damaged charging port may be easily fixed! However, in most cases the only way to repair your phone will be through soldering a new one to the phone's motherboard.

This charging port is on a detachable module that can be easily replaced without needing soldered.

One way to check if your phone has a port that is replaceable is to check the iFixit repair guide, typically most Samsung Galaxy S Series & Galaxy Note series devices have the charging port on a separate detachable module from the motherboard. Though most phones like the Galaxy S6, S7 & S10 devices do not and require charging ports to be soldered.

If this is something you haven't done before we would recommend taking it to a professional to be repaired as the phone can be further damaged if not repaired correctly.

We do offer mail-in repair nationwide or drop-in repair from our store in Charlotte, NC. If you have any questions, feel free to give us a call on (980) 446-0767.

To perform a charging port replacement you will need:

  • a hot air gun,

  • a soldering station (a smaller tip is recommended),

  • a motherboard holder

  • Flux

  • Lead-Free Solder

  • Kapton Tape

  • a microscope (Not strictly necessary but highly recommended, since the contacts can be very difficult to see well without one).

To perform a repair like this we would first recommend watching some guides and practice first as temperatures and methods technicians use will vary depending on the equipment being used and the techniques being implemented.

After soldering the charging port to the motherboard, make sure there are no bridged contact pins (no solder is touching between the pins), the charging port sits flush to the motherboard and that it isn't loose when connecting a charging cable.

Get in touch with a technician

If after trying out these steps and you still have issues, you may need to speak to a specialist technician to get your phone repaired as there could be more complex issues stopping your phone from charging correctly.

Here at We Save Data we offer mail-in repair nationwide as well as same day drop-in repair from our store in Charlotte, NC. You can book a repair with us here or give us a call on (980) 446-0767 and speak with a technician today.

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